Refund Policy Our goal is to provide quality management advice, training and professional development materials that meet your needs in today's small business environment. If for any reason you are dissatisfied with your purchase from The Profitable Idea™, prior to completing the workshop, send us a letter or email stating why you were not satisfied along with your full name and date of purchase and you will receive a full refund GUARANTEED. This policy includes all online training, or in person training produced by The Profitable Idea. If you have any questions, please contact us at profitableidea@icloud.com.